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This privacy policy sets out how Family First Capital Pvt. Ltd. uses and protects any information you share using this website. Family First Capital Pvt. Ltd.is committed to ensuring that your privacy is always protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used per this privacy statement.

Family First Capital Pvt. Ltd. may change this policy occasionally by updating this page. This policy is effective from June 1, 2018.

Family First Capital Pvt. Ltd. recognizes that our connection is heavily based on trust and confidence. Family First Capital Pvt. Ltd. may have access to its customers’ personal information, including private information, while utilizing the information on this website or availing of the services. Family First Capital Pvt. Ltd. is strongly devoted to protecting its customers’ privacy and has taken necessary precautions to ensure the confidentiality of client information and its transmission via the World Wide Web. However, it shall not be accountable in any way for the disclosure of sensitive information under this Privacy Commitment, the terms of any agreement with the Customer, or for causes beyond its control. We may, however, be required to reveal your personal information to the government, judicial bodies, and our regulators, or to any person to whom the company is required to notify the requirements of any legislation binding on the company or any of its branches, as necessary. Hyperlink Policy for Users Any links to other Internet sites are at the customer’s own risk. Family First Capital Pvt. Ltd. does not verify, monitor, or support the contents of this website or the veracity of the viewpoints stated. Family First Capital Pvt. Ltd. is not responsible for the creation of any linking from a third-party website to Family First Capital Pvt. Ltd.

What we collect

We may collect the following information:

• Name and contact details
• Personal information, including date of birth, Aadhaar Number, and Permanent Account Number (PAN)
• Demographic information such as gender and income
• Other information that can help us improve our services

What we do with the information we gather

• To conduct Know-Your-Customer registration as required by SEBI and/or other regulatory bodies
• To perform compliance checks and keep/maintain internal records
• To use the information to improve our products and services
• To periodically send emails to your registered email address about your investments, or other information which we assume you may find interesting.
• You will be free to unsubscribe from our mailing list at any time if you do not wish to receive such emails from us.
• We will not sell, distribute, or lease your personal information to third parties unless we are required to share such information under the terms and conditions of the products and services you avail, or we are required to do so by law. We may also use your information to contact you by phone or email for market research purposes.

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over such third-party websites. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

If you believe any of your information with us is incorrect or incomplete, kindly mail us as soon as possible. We will swiftly make the necessary changes.

Security certificates

Family First Capital Pvt. Ltd. is an online financial services company. We fully recognize and understand the security implications of being a service provider with whom people trust their money. There are many safeguards we adopt in this regard – some of these are technical, and some are structural.

When it comes to data security, our goal is to ensure that:

• Your data is stored safely and securely – passwords are one-way encrypted before being stored in the database for high security.
• All communication with you, or with mutual fund companies and other service providers – is encrypted using the highest standards.
• Your data is not shared with anyone unless you have explicitly requested us to do so to fulfill a transaction request.
• To ensure that we achieve these goals, we have a variety of certifications/trust verifications in place for our company, both from technical and legal/operational perspectives. All our communications are encrypted by 256-bit encryption, and our data is hosted with top-tier hosting service providers. Also, our data is continuously backed up to ensure continuity of operations.